Report issues
See frequently asked questions for a synthesized location of resources & information.
If you encounter any issues or have questions regarding the ABCD data release, study documentation, or data release applications (DEAP & NBDC Data Hub), please use the NBDC ticketing system. When you access the system you can navigate to ‘Help Center’ and initiate a ticket there.
When your ticket is submitted you will receive a case number via email. When there is a response to your ticket, you will be notified via email. You may also add more details through the link to your case provided in the email you receive.
You can also access your ticket from the NBDC help center > Manage tickets or by clicking the case number in your confirmation email.
All tickets are routed to a subject matter expert for your type of issue. When there is a response to your ticket, you will be notified via email.
Learn more about submitting a ticket here.
